Why don’t I have running water in my home?
If you have no running water in your home, first check your main house shut-off valve to make sure it is open to full capacity. If your valve is open and you still do not have water, check with the utility billing department to verify that your account is up to date. If your valve is open, your account is ok, and you still have no water, please contact the Customer Care Division at (305) 953-3058.

Show All Answers

1. How do I set up new water service with the city?
2. How do I disconnect my utility service?
3. How can I temporarily disconnect my service if the property is going to be vacant for a while?
4. Why don’t I have running water in my home?
5. Where do I report water leaks or main breaks?
6. Where do I report a sewer back-up?
7. Why is my water bill higher than usual?
8. I have no water pressure in my home. What should I do?